How Pharmacies Can Support Populations in Underserved Areas

Access to healthcare is a growing challenge for many Americans, particularly those in groups experiencing disadvantages and pharmacy deserts. These areas lack the resources needed to support basic healthcare needs, leading to worse health outcomes and higher medical costs.But independent and community pharmacies have the power to make a difference. From implementing telepharmacy services to offering delivery options, there are actionable steps you can take to expand access and improve patient ca...

2024 Year in Review: A Landmark Year for RedSail Technologies

A lot can happen in a year, and for RedSail Technologies, 2024 has been a transformative and impactful one. From hosting innovative user conferences to expanding our portfolio of offerings, this year has been filled with remarkable milestones that have shaped the future of pharmacy care.As we prepare for the opportunities ahead, let’s reflect on the achievements of 2024 and explore how RedSail Technologies is positioned to help your pharmacy thrive in the new year.Kicking things off we have our...

Jeffrey Gross and Mickey Fine Pharmacy: A Beacon of Hope Amid LA’s Wildfires

At the time of writing, out-of-control wildfires are ripping across parts of Los Angeles, leading to at least 24 deaths, burning down hundreds of buildings, and the evacuation of more than 179,000 people in the county.If there is any good to come out of events like these, it’s remembering there are always people who are ready, willing, and able to help their communities.Independent pharmacies have always gone above and beyond the call of duty to care for their communities. Since 1962, Mickey Fin...

6 PioneerRx Features to Help Perfect Your Pharmacy’s Inventory

The art of pharmacy inventory management is a delicate one. Your pharmacy provides all kinds of products and services that promote greater health for your community. As such, it’s essential to have a steady and consistent supply of these products.Though some unforeseen events can hamper your inventory management (such as national shortages), you already have the tools to enhance your inventory — you just don’t know it yet.Leverage your pharmacy software with these 6 PioneerRx features to help yo...

Schaffner Pharmacy and Apothecary Coffee

‍The one sure thing about the pharmacy industry is that nothing is for sure. The last two years are a testament to this: an ongoing pandemic that’s changed the global norm and another crisis in the monkeypox scare. It’s hard enough for an independent pharmacist to open their practice and keep their head above water. But to deal with a global health crisis and open a small business? Enter Chris Schaffner’s journey to owning and operating an independent pharmacy. ‍In April 2018, Chris opened Schaf...

How to Build Strong Relationships with Your Pharmacy Staff

Running a pharmacy is no small feat. With patient needs to meet, inventory to manage, and compliance to uphold, your team’s strength and cohesion are the backbone of your success. As the demands on pharmacies continue to grow, building strong relationships with your staff isn’t just a suggestion — it’s an absolute necessity.Strong relationships create a workplace culture where employees feel valued and supported, and where collaboration thrives. But fostering these connections takes time and int...

Tiffany Capps: A (CPESN) Beacon of Excellence

“There's just so many things out there for pharmacies to maximize,” says Tiffany Capps, a pharmacy tech and CPESN’s Pharmacy Operations and Communications Lead.Pharmacy techs are the glue that keeps your pharmacy together. From processing insurance claims to building lasting patient relationships, they keep the pharmacy engine running. What’s more, their contributions to the industry go beyond traditional pharmacy walls.Few exemplify this better than Tiffany (who’s also a friend of the Catalyst...

Haunted Pharmacies, Serial Killing, Pharmacists, and Odd Remedies | Pharmacy History

Do you feel the chill in the air? It might be the cold front that is finally coming after a blistering summer. It could be your pharmacy’s AC hitting you in all the right ways. Or maybe, just maybe, it’s that fall breeze that can only mean one thing: it’s spooky season.October is a favorite month for many, whether it’s because of a much-needed change in weather or it begins the road to their favorite holiday of the year: Halloween.Your pharmacy might be dressing up on this creepiest of days or a...

Disaster Preparedness for Pharmacies: How to Stay Operational During Natural Disasters

The devastation caused by natural disasters is often unprecedented, and preparedness is key to mitigating their impact. With climate experts noting an increase in the frequency and severity of storms, such as Hurricane Helene and the incoming Hurricane Milton, it is more important than ever for your pharmacy to have a disaster preparedness plan in place. These disasters can disrupt operations, delay supplies, and leave many without power or essential resources.In the face of such challenges, pha...

Opening the Doors for All - Sean Gatz and Oak Lawn Pharmacy

Walking through the doors of Oak Lawn Pharmacy is like a breath of fresh air. Its new renovations show what a modern pharmacy should look like: a sleek, inviting healthcare destination, ready to provide exceptional patient care at a moment’s notice.This isn’t a mistake. There’s more to proper patient care than meets the eye. It’s a long and arduous journey, but few know how rewarding it can be better than Oak Lawn’s Pharmacist in Charge, Sean Gatz. His path, from pharmacy technician to pharmacy...

7 Tips for Cleaning Your Independent Community Pharmacy

Many things go into an independent pharmacy’s success: the quality of patient care, the range (or lack) of clinical services you provide, the location of your pharmacy, and more.Presentation is one of those often overlooked but vital elements to your pharmacy’s success that can easily go under the radar if you let it.You only have one chance to make a good first impression, and your independent pharmacy’s aesthetic can be the deciding factor as to whether a customer decides to take their busines...

Setting the New Expectation - Customer Spotlight

‍"I wanted to make a larger impact," said Marcus Howard, owner of GreaterHealth Pharmacy and Wellness, when describing his pharmacy journey. It was more than filling prescriptions or meeting financial quotas (though they’re part of the goal) — it was about creating valuable and lasting relationships with people on both sides of the pharmacy counter.Since its 2022 launch, GreaterHealth Pharmacy and Wellness has been a vital part of the St. Louis Community through its exceptional customer service...

5 Trends That Will Change Independent Community Pharmacy

The key to an independent pharmacy’s success is its ability to adapt to an ever-changing status quo. In this industry, today’s latest and greatest trend quickly becomes yesterday’s news.Ranging from prescription kiosks to VR headsets, here are the five trends that can (and already are) shaping today’s independent pharmacy industry.On top of customers preferring a more streamlined experience with how their medications are handled, an independent pharmacy’s capabilities are also evolving.Gone are...

April Segal's Journey: Blending Holistic & Herbal Pharmacy

It’s not only amber vials and vaccines. Well, it’s that too but it can be so much more. Patient care is constantly evolving in conventional and not-so-conventional ways. Enter April Segal and Remedy Holistic Pharmacy. Through her focus on holistic care and herbal solutions, the San Diego-based healthcare extraordinaire cares for her community in new and innovative ways. When asked about why she got into the pharmacy industry, her answer was simple: She got her bachelor's degree in Nutritional Sc...